Terms & Conditions

Website Terms and conditions of use

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sashes & Covers’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you are not permitted to use our website.

The term ‘Sashes & Covers’ or ‘us’ or ‘we’ refers to the owner of the website whose address is 6 – 8 Bond Street, Wakefield, WF1 2HW. Our company registration number is OC375567, in England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are the property of their respective trade mark owners.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright notice

Questions and contact information

If you would like more information or would like to register a complaint please email us or write to us at the addresses below:

Sashes n Covers Venue Styling LLP

6 – 8 Bond Street

Wakefield

WF1 2HW

Sashes and Covers Terms and Conditions

1. Customer agrees to use all Sashes and Covers rental products (tablecloths, napkins, chair covers, chair backs, chair ties, napkin rings, chargers, runners, spandex, laundry bags, etc., also known as "rental property") in a careful and proper manner, and ship back all Sashes and Covers rental property the first business day after the event has taken place except as may be otherwise specified in this Agreement, or be subjected to extended rental fees. Customer agrees to assume all risk of loss, damage and abuse to rental property from any cause whatsoever and pay replacement costs.

2. Customer acknowledges that the rental property is of a size, design and quantity selected by Customer and that Sashes and Covers have not made and do not make any representation, warranty, or covenant, express or implied, with respect to the condition, quality, durability or suitability of the rental property. Sashes and Covers shall not be liable to Customer for any loss or damage caused directly or indirectly by the rental property or rental service, by any inadequacy thereof, or defects therein. Any liability of Sashes and Covers shall be limited to the rental cost.

3. Customer shall indemnify and hold harmless Sashes and Covers against any claim, action, damages, and liability including reasonable attorney's fees and court costs arising in connection with Customer's use and possession of Sashes and Covers rental property or Customer's use of Sashes and Covers rental service.

4. In the event rental property is not shipped back or available to be collected as arranged the first business day after the event unless otherwise contained in this agreement_ and/or returned in a torn, burned or otherwise damaged condition. Customer shall be responsible for the replacement cost as indicated on the Sashes and Covers Rental Agreement in addition to any applicable extended rental fees. These charges will be added to the original rental charges and the Customer agrees to pay these charges upon receipt of the replacement billing. Direct Debit customers authorize Sashes and Covers to charge their credit card on file for all losses and damages incurred.

5. All rental property is counted and inspected by Sashes and Covers at the warehouse upon return and the resulting counts are final. Sashes and Covers retain ownership of damaged linen and the payment of replacement charges is not a purchase by Customer of the damaged rental property.

6. All rental property held beyond the agreed upon period indicated on the rental contract may be subject to extended rental fees.

7. Customer shall not return the rental property to any entity or person other than employees of Sashes and Covers or a freight carrier acting on behalf of Sashes and Covers, and Customer will require reasonable identification from such entity or person before surrendering possession.

8. Customer will be responsible for all costs incurred by Sashes and Covers due to Customer's ordering errors including, but not limited to, incorrect date of usage, colour, quantity, sizes or duplicate orders.

9. Changes to orders can be made at any time before 12:00 noon CST on the Deadline Date. Except for full cancelations pursuant to Paragraph 10, reductions after that time will not be permitted, as the entire order will have been packed and loaded for shipment. Additions after the Deadline Date will be sent as an add-on to the original order and may arrive as a separate shipment or delivery. If the additional order requires expedited shipping, additional charges may be incurred.

10. Orders can be cancelled in full without charge before the Deadline Date. Orders cancelled in full after that time will be subject to full rental charges unless the full order never left the warehouse or is returned to Sashes and Covers immediately upon delivery and in its original and unopened packaging, in which case the Customer will be charged a 45% restocking fee. Custom orders cannot be cancelled or credited at any time.

11. Orders returned partially clean will not be eligible for any credit and will be subject to full rental charges.

12. Sashes and Covers shall be excused from instances involving any delay in performance or non-performance of any of its obligations hereunder caused by "Force Majeure", which are any circumstances beyond its control, including without limitation any act of God, weather, fire, flood, accident, war, civil unrest or disruption to the extent that any such circumstances affect Sashes and Covers’ ability to perform its obligations under this Agreement.

13. Prices and availability are subject to change at any time without prior notification.

14. Customer agrees that they are responsible for inspection of any orders including chargers upon receipt, and any discrepancies in shortages, colours, counts or breakage should be communicated to Sashes and Covers prior to the event date with photo documentation and noted by the Customer on the Delivery Note. Once the Delivery Note is signed, the customer is responsible for the entire order as noted on the Delivery Note unless said discrepancies are noted on the Delivery Note by the Customer upon receipt.

15. Customer is responsible for properly repacking all chargers into boxes clean of food and residue, and chargers must be dry prior to being repacked. Customer agrees to refer to and follow the Return Instructions that are included in the delivery. Customer will be charged replacement costs for boxes and chargers that are lost and/or received broken and damaged due to failure to adhere to provided Return Instructions.